From Data to Dreams: The Journey of SkinSapphair
- Harriet O

- Jan 14
- 3 min read
Updated: Jun 18
In 2018, I took a leap of faith. After working as a data analyst, I decided to follow my passion for natural beauty and wellness by launching Tokxy Soapworks now SkinSapphair. I envisioned a brand that would offer high-quality, natural, and handmade skin and hair care products. It was a bold move, but I was driven by a desire to create something meaningful-something that would not only nourish the skin but also reflect my values of authenticity and care.
The Early Days
Leaving the stability of a corporate job to start a business was both exhilarating and daunting. I poured my heart into crafting products that I believed in—natural, ethically sourced, and made with love. The journey was filled with late nights and endless experimentation to perfect each formula. Slowly but surely, SkinSapphair began to grow, and I felt a sense of fulfilment that I had never experienced before.
Weathering the Storm: COVID-19
Just as the business was gaining momentum, the world was hit by the COVID-19 pandemic. Like many small businesses, SkinSapphair faced significant challenges. Supply chains were disrupted, sourcing quality ingredients became harder, and the uncertainty of the global situation affected sales. It was a tough period, but giving up was never an option.
I used this time to focus on what mattered most—ensuring that every product remained of the highest quality. Despite the obstacles, I continued to source the best natural ingredients and maintain the integrity of the brand. The trust and support of my customers during this time kept me going, and I emerged from the pandemic with a renewed sense of purpose.
A New Chapter: Motherhood
In 2022, I welcomed my beautiful son into the world—a life-changing moment that brought immense joy and new responsibilities. Motherhood has been a journey of love, learning, and balancing. As a lone parent, every day is a juggling act. Caring for a toddler, pursuing a full-time university degree, and running SkinSapphair is no small feat, but each role brings its own rewards.
The Art of Balancing
Balancing these roles requires meticulous time management and an unwavering commitment to quality. I’ve learned to maximise every moment—whether it’s studying for an exam while my son naps or working on product formulations late into the night. The goal is always to ensure that SkinSapphair products meet the highest standards.
Cutting corners is never an option. Every product that leaves my workshop is crafted with care, using ingredients that are natural, ethically sourced, and beneficial for the skin and hair. I believe that my customers deserve nothing but the best, and I work tirelessly to deliver on that promise.
The Struggle with Sourcing Quality
One of the most significant challenges in running SkinSapphair is sourcing high-quality ingredients. In a market flooded with synthetic and subpar options, finding suppliers who align with my commitment to natural, sustainable ingredients can be tough. It’s a constant search, but one that I am committed to because I believe in the power of nature to heal and nourish.
Every ingredient in SkinSapphair products is chosen with care, ensuring that it contributes to the health and beauty of the skin and hair. It’s about more than just creating products—it’s about creating trust with my customers, knowing that they are using something pure and effective.
The Reward
Despite the challenges, the journey has been incredibly rewarding. Watching my son grow, advancing in my studies, and seeing SkinSapphair thrive fills me with pride. The positive feedback from customers who love the products I create motivates me to keep pushing forward, even on the toughest days.
Looking Ahead
As I continue this journey, my commitment to SkinSapphair remains stronger than ever. I’m excited to expand the product range, introduce new innovations, and continue to provide my customers with the best in natural skincare and haircare.
To all the incredible people who have supported SkinSapphair from the beginning, thank you. Your trust and loyalty mean the world to me, and I am dedicated to continuing to serve you with products that enhance your natural beauty.
Explore our range of natural, handmade skin and hair care products and join us in this journey of beauty, wellness, and care.




Well done, Toks!